Presenters: Gerald b. Hickson, MD and James W. Pichert, PhD
$900 per participant
CME & CNE credits offered.
Promoting Professionalism and Accountability: Dealing with Behaviors that Undermine a Culture of Safety
Behaviors that undermine a culture of safety exhibited by healthcare professionals are first and foremost a threat to quality of care and patient safety, while also affecting staff morale and increasing cost burdens to a healthcare organization. This workshop will give leaders the needed tools and strategies, to address disruptive conduct, providing a comprehensive plan adaptable to all healthcare organizations. Furthermore, the methodology presented is an essential component of a plan to address The Joint Commission's July 2008 Alert, "Behaviors that undermine a culture of safety."
Hosted by: Center for Patient and Professional Advocacy