To Complain About VUMC Services

Please Choose Type of Complaint:

1. From Patient/Family Member
2. From Referring Physician

If You're A Patient/Family Member

Vanderbilt Resources

To express concerns to Vanderbilt University Medical Center regarding the quality of care you receive there, please contact the Office of Patient Affairs by phone, fax, or US Mail:

Other Resources

The Tennessee Department of Health is also available to assist you with any questions or concerns:

Learn about your rights and responsibilities as a patient at VUMC (requires Adobe Acrobat reader available free by clicking here).

If you believe that patient privacy has been violated, please visit the VUMC Privacy Office website.

For complete information about the VUMC Office of Patient Affairs please visit the Office of Patient Affairs website.

If You're A Referring Physician

To express concerns to Vanderbilt University Medical Center regarding the quality of physician services please contact:

Physician Liaison Program

The intent of this program is to improve Vanderbilt's effectiveness in addressing referring physicians' concerns and meeting their consultation, patient care and continuing education needs. Physician Liaison staff assist physicians in making referrals, obtaining consultative and follow-up reports, and accessing medical center resources.