CPPA Faculty and Staff


To register a Patient Complaint
please visit the Patient Complaint page.

Administration

  1. Gerald B. Hickson, MD, Director Brief Bio
  2. James W. Pichert, PhD, Co-Director Brief Bio
  3. Tom Catron, PhD, Chief Operating Officer Brief Bio
  4. Ilene N. Moore, MD, JD, FCLM, Assistant Professor & Physician Liaison Brief Bio
  5. Leah Festa, MPA, Program Assistant
  6. Keith M. Rawlings, Administrative & Financial Officer
  7. Spencer Zachry, MBA, Accountant
  8. Cindy Butts, Administrative Assistant (Dr. Hickson)
  9. Ann Y. Loffi, Senior Executive Secretary (Dr. Catron, Dr. Karrass, and Ms. Sebes)
  10. Carol F. Moewe, Executive Secretary (Dr. Hickson)
  11. Amy R. Thomas, Assistant to the Dean (Dr. Hickson)
  12. Deb Toundas, Executive Secretary (Travel Coordinator)

Biostatistics and Data Management

  1. Charles F. Federspiel, PhD, Biostatistics
  2. Jan Karrass, MBA, PhD, Manager, Data/Research
  3. Robert Wohlfarth, Lead Computer Programmer/Analyst
  4. Jayme Urich, Computer Programmer/Analyst
  5. Nik Zakrzewski, Computer Programmer/Analyst
  6. Amy J. Brown, Data Coordinator/Training Supervisor
  7. Bernadette Cornett, Data Coordinator/Supervisor
  8. Barry Eads, Data Coordinator
  9. Anna Eldridge, Data Coordinator
  10. Marcy L. Gregory, Data Coordinator
  11. Priscilla R. Hammer, Data Coordinator
  12. Rick C. Moore, Data Coordinator
  13. Kristie Parnell, Data Coordinator
  14. Mercedes Smith, Data Coordinator
  15. Renee Stein, Data Coordinator
  16. David Toundas, Data Coordinator
  17. Tommy G. Womack, Data Coordinator

Education and Research

  1. James W. Pichert, PhD, Co-Director
  2. Margaret (Peggy) W. Westlake, MLS, Research Coordinator
  3. Anna Caruso Hayden, Education Program Coordinator
  4. Carly A. Swindell, Education Assistant

PARS Services

  1. Marbie Sebes, Program Manager
  2. Nancy Yelton, RN, MSN, Nursing Liaison
  4. Sue Garey, Assistant Program Manager
  5. John Lawless, Assistant Program Manager
  6. Stephanie Marks, Assistant Program Manager
  7. Heather Pottkotter, Assistant Program Manager
  8. Kelly Blumenberg, Client Services Representative
  9. Brittney Jenkins, Client Services Representative
  10. Tessa Schoepke, Client Services Representative
  11. Lauryn Snapp, Client Services Representative

Office Contact Information

Center for Patient and Professional Advocacy

Vanderbilt University Medical Center

2135 Blakemore Avenue

Nashville, TN 37212-3505

Phone: 615-343-4500 (CPPA office)

Fax: 615-343-8580 (Your privacy is important to us. Please call the CPPA Office before sending sensitive information.)

  1. Directions to CPPA
  2. Want to learn more about CPPA services?
  3. To register a complaint about VUMC Services