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The Why and How of Dealing with "Special" Colleagues: Discouraging Disruptive Behavior
Toleration of unprofessional behavior is common enough to warrant concern, and the consequences are severe enough to potentially cause patient safety issues...(more)

The How and When of Communicating Adverse Outcomes and Errors
Healthcare providers face a variety of challenges when confronted with situations where adverse events or errors occur, and few institutions offer training to address such challenges. (more)

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