Why Patients Sue Their Doctors
Studies show that malpractice risk is related in large measure to patient/family dissatisfaction with their experience of care. If this is the case, medical groups and medical centers can use certain data to identify physicians at increased risk of being sued and intervene to reduce that risk. CPPA research shows that unsolicited patient complaints can be used to reliably identify and address physicians, other professionals, and service units with increased risk. As a result, the CPPA created the Patient Advocacy Reporting System® (PARS®) program, the discussion of which concludes this program.
Proceeds from CPPA educational programs support the education and research missions at the Vanderbilt Center for Patient and Professional Advocacy and the Vanderbilt University School of Medicine.