Below are resources we found interesting.
- Real reason docs end up in court may surprise you. Physician Risk Management. June 2012; premiere issue:p.4. - Dr. Gerald Hickson explains, "they don't work well with others." (Reproduced with permission of publisher.)
- ID unsolicited complaints - They reveal lititgation risk. Physician Risk Management. June 2012; premiere issue:p.5. Dr. Gerald Hickson explains that just identifying high-risk physicians is not enough. (Reproduced with permission of publisher.)
- Humphrey, N. Warning signs: Program assesses malpractice risk and advises physicians of possible danger ahead. Vanderbilt Medicine. 2012;29(1):24-29. - A feature article in Vanderbilt Medicine highlights Dr. Gerald Hickson and the CPPA PARS Program.
- Humphrey, N. Program helps surgeon prioritize. Vanderbilt Medicine. 2012;29(1):28.- A Vanderbilt surgeon shares his story of how an awareness conversation helped him refocus on patient care
- Passing the Baton: Standardizing Critical Communications for Transitions in Care. September 12, 2011. NPSF Professional Learning Series. [Webcast]
- Angry Medicine: Why anger is a healthcare issue. June 28, 2011 issue of In Practice. Physician Wellness Services.
- Paget L, Han P, Nedza S, et al. Patient-clinician communication: Basic principles and expectations. Institute of Medicine. June 2011.
- Doctors Behaving Badly? They Say It Happens All The Time. May 25, 2011 issue of Shots NPR's Health Blog.
- Washington State Department of Labor and Industries. Workplace bullying and disruptive behavior:What everyone needs to know. April 2011. Report # 87-2-2011.
- Cokie Roberts Does Kaiser PSA On Health Care. September 22, 2010. ABC News. [Video].
- Silbaugh, B. The Cause and Effect of Disruptive Behavior. Expert practice series: Overcoming disruptive behavior [Video]. QuantiaMD.