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Selected CPPA/PARS® Publications

  • Hickson GB, Pichert JW. Disclosure and Apology. [Developed by the Vanderbilt University Center for Patient and Professional Advocacy for the National Patient Safety Foundation, 2007] In: National Patient Safety Foundation Stand Up for Patient Safety Resource Guide. North Adams, MA: National Patient Safety Foundation; 2008.
  • Hickson GB, Pichert JW. Identifying and intervening with high-malpractice-risk physicians to reduce claims. Physician Insurer, 4:29-36, 2007.
  • Moore IN, Snyder SL, Miller C, An AQ, Blackford JU, Zhou C, Hickson GB. Confidentiality and privacy in health care from the patient’s perspective: does HIPAA help? Health Matrix: Journal of Law-Medicine, 17:215 (2007).
  •   Hickson GB, Pichert JW, Webb LE, Gabbe SG. A   complementary approach to promoting professionalism:   identifying, measuring and addressing unprofessional   behaviors. Acad Med, 82(11):1040-1048 (2007).
  •   Hickson GB. A golfer’s son, who also is a physician.   Tabula Rasa. 2:37-39, Spring 2007.
  •   Hickson GB, Federspiel CF, Blackford JU, Pichert JP,   Gaska W, Merrigan MW, Miller CS. Patient complaints   and malpractice risk in a regional healthcare center, So   Med J., 100(8):791-796 (2007).
  • Hain PD, Pichert JW, Hickson GB, Bledsoe SH, Irwin C, Hamming D, Hathaway J, Nguyen C. Using risk management files to identify and address causative factors associated with adverse events in pediatrics. Therapeutics and Clinical Risk Management, 3(4): 625-631 (2007).
  • Pichert JW, Hickson GB, Vincent C. Communicating about unexpected outcomes and errors. In Carayon P (Ed.). Handbook of Human Factors and Ergonomics in Healthcare and Patient Safety. (Hillsdale, NJ: Erlbaum Associates 2007).
  • Hickson, G.B., Clayton, E.W., Githens, P.B., Sloan, F.A. (1992). Factors that prompted families to file malpractice claims following perinatal injuries. Journal of the American Medical Association, 67,1359-63. [abstract]
  • Hickson, G., Gentile, D.A., Githens, P.B., Sloan, F.A. (1993). Liability. In: Sloan F, Githens P, Clayton E, Hickson G, Gentile D, Partlett D, editors. Suing for Medical Malpractice. Chicago, IL: The University of Chicago Press; 92-122.
  • Hickson, G.B., Clayton, E.W., Entman, S.S., Miller, C.S., Githens, P.B., Whetten-Goldstein, K., Sloan, F.A. (1994). Obstetricians’ prior malpractice experience and patients’ satisfaction with care. Journal of the American Medical Assocation, 272, 1583-87. [abstract]
  • Entman, S.S., Glass, C.A., Hickson, G.B., Githens, P.B., Whetten-Goldstein, K., Sloan, F.A. (1994). The relationship between malpractice claims history and subsequent obstetric care. Journal of the American Medical Association, 272, 1588-91. [abstract]
  • Hickson, G.B., Pichert, J.W., Federspiel, C.F., Clayton, E.W. (1997). Development of an early identification and response model of malpractice prevention. Law and Contemporary Problems, 60, 7-29. [article]
  • Hickson, G.B., Clayton, E.W., Miller, C.S., Pichert, J.W., Entman, S. (1998). Satisfaction with obstetrical care: Relation to neonatal intensive care. Obstetrics and Gynecology, 91(2), 288-291. [abstract]
  • Pichert, J.W., Hickson, G.B., Trotter, T.S. (1998). Malpractice and communication skills for difficult situations. Ambulatory Child Health: The Journal of General and Community Pediatrics, 4(2), 213-221. [abstract]
  • Pichert, J.W., Miller, C.S., Hickson, G.B., Hollo, A.H., Gauld-Jaeger, J., Federspiel, C.F., Hickson, G.B. (1998). What health professionals can do to identify and resolve patient dissatisfaction. Joint Commission Journal on Quality Improvement, 24, 303-312. [abstract]
  • Pichert, J.W., Federspiel, C.F., Hickson, G.B., Miller, C.S., Gauld-Jaeger, J., Gray, C. (1999). Identifying medical center units with disproportionate shares of patient complaints. Joint Commission Journal on Quality Improvement, 25(6), 288-299. [abstract]
  • Pichert, J.W., Hickson, G.B. (2001). In Vincent C (Ed.), Communicating risk to patients. Clinical Risk Management (2nd Edition). London: BMJ Publishing Group. [preview]
  • Hickson, G.B., Federspiel, C.F., Pichert, J.W., Miller, C.S., Gauld-Jaeger, J., Bost, P. (2002). Patient complaints and malpractice risk. Journal of the American Medical Association, 287, 2951-2957 . [abstract]
  • Morris, J.A., Carrillo, Y.M., Jenkins, J.M., Smith, P.W., Bledsoe, S., Pichert, J.W., White, A. (2003). Surgical adverse events, risk management and malpractice outcome: Morbidity and mortality review is not enough. Annals of Surgery, 237(6), 844-51; discussion 851-2 . [abstract]
  • White, A.A., Wright, S., Blanco, R., Lemonds, B., Sisco, J., Bledsoe S., Irwin, C., Isenhour, J., Pichert, J.W. (2004). Cause-and-effect analysis of risk management files to assess patient care in the emergency department. Academic Emergency Medicine, 11, 1035–41. [abstract ]
  • Pichert, J.W., Hickson, G.B., Blackford, J.U., Federspiel, C.F., Miller, C.S. (2004). Using patient complaints to communicate concerns to colleagues. In 2004 Academic Compensation and Production report, Medical Group Management Association, Englewood, CO, 16:16-19.
  • Powers, J., Pichert, J.W., Habermann, R., Ribble, R. (2004). A pilot study of CME on risk management in long-term care. Gerontology & Geriatrics Education, 25(2), 67-76. [abstract]
  • White, A.A., Pichert, J.W., Bledsoe, S.H., Irwin, C., Entman, S.S. (2005). Cause-and-effect analysis of closed claims in Obstetrics and Gynecology. Obstet Gynecol, 105, 1031-1038. [abstract]
  • Pichert, J.W., Hickson, G.B., Vincent, C. (2005). Communicating about unexpected outcomes and errors. In Carayon P (Ed.), Handbook of Human Factors and Ergonomics in Healthcare and Patient Safety. Hillsdale , NJ : Erlbaum Associates. (2006)
  • Carroll, K.N., Cooper, W.O., Blackford, J.U., Hickson, G.B. (2005). Characteristics of families that complain following pediatric emergency visits. (accepted for publication, Ambulatory Pediatrics).
  • Murff, H.J., France, D.J., Blackford J.U., Grogan, E.L., Yu, C., Speroff, T., Pichert, J.W., Hickson, G.B. (2006). The relationship of patient complaints and surgical complications. Quality and Safety in Health Care, 15(1), 13-16. [abstract]
  • Moore, I.N., Pichert, J.W., Hickson, G.B. Federspiel, C.F., Blackford, J.U. (2006). Rethinking peer review: detecting and addressing medical malpractice claims risk. Law Review (in press).
  • Moore I.N., Snyder S.L., Miller C., An A.Q., Blackford J.U., Zhou C., Hickson G.B. (2007).  Confidentiality and privacy in health care from the patient’s perspective: does HIPAA help?, Health Matrix: Journal of Law-Medicine.  Accepted for publication.
  • Hickson G.B., Pichert J.W., Webb L.E., Gabbe S.G. (2007). A complementary approach to promoting professionalism: identifying, measuring and addressing unprofessional behaviors, Academic Medicine (in press).
  • Hickson G.B. (2007). A golfer’s son, who also is a physician.  Tabula Rasa. 2:37-39.
  • Hickson G.B., Federspiel C.F., Blackford J.U., Pichert J.P., Gaska W., Merrigan M.W., Miller C.S. (2007). Patient Complaints and Malpractice Risk In a Regional Healthcare Center. Southern Medical Journal (in press).
  • Hain P.D., Pichert J.W., Hickson G.B., Bledsoe S.H., Irwin C., Hamming D., Hathaway J., Nguyen C. (2007). Using risk management files to identify and address causative factors associated with adverse events in Pediatrics. Therapeutics and Clinical Risk Management (in press).
  • Pichert J.W., Hickson G.B., Vincent C. (2007).  Communicating about unexpected outcomes and errors.  In Carayon P (Ed.).  Handbook of Human Factors and Ergonomics in Healthcare and Patient Safety.  (Hillsdale, NJ: Erlbaum Associates).
  • Hickson GB, Pichert JW, Webb LE, Gabbe SG.  A complementary approach to promoting professionalism: identifying, measuring and addressing unprofessional behaviors, Acad Med 2007;82(11):1040-1048.
  • Moore I.N., Pichert J.W., Hickson G.B., Federspiel C.F., Blackford J.U. (2006).  Rethinking peer review: detecting and addressing medical malpractice claims risk.  Vanderbilt Law Review, 59, 1175.
  • Hickson GB, Pichert JW, Webb LE, Gabbe SG.  A complementary approach to promoting professionalism: identifying, measuring and addressing unprofessional behaviors, Acad Med 2007;82(11):1040-1048.

Copies available by request to CPPA staff at 615-343-4500 (phone) or via email to Gerald.Hickson@Vanderbilt.edu or Jim.Pichert@Vanderbilt.edu

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