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Close collaboration with the Tennessee Dept of Children Services to assist caseworkers in their efforts to secure EPSDT related services.
- Education and training to DCS staff and the pediatric and mental health provider community regarding EPSDT services and best practice guidelines to improve outcomes.
- Consultation with the provider community to assist in care plan development and the diagnosis and treatment of children.
- On-site case staffing assistance for 4 DCS regions, covering 39 middle Tennessee counties, helping to identify and resolve problems or obstacles in acquiring effective services.
- Collaboration with the MCO and BHO in network development, by helping to identify and recruit providers and providing monitoring information about the performance of providers.
- Tertiary care coordination for ordered services and assist in appointment coordination and medical record collection, and
- Limited direct services to children with complex cases (psychiatric and psychological evaluations and psychiatric medication management).