June 23, 2011

New, Streamlined Referring Provider Database

For the first time, providers and their administrative team members can submit edits directly into the database that powers our provider directory.

Thousands of patients use the directory each week to find information about individual providers, such as their name, job title, education and board certifications. The directory is the top-visited location on VanderbiltHealth.com and one of the most popular tools across all of our Web properties.

In order to keep the information up-to-date and accurate it will now be powered by the Referring Provider System database. One of the benefits of this new database is that it accepts change requests submitted online directly from providers and their administrative team.

How The New Process Works

Any member of the provider's team can now submit changes to the database directly from the Referring Provider System interface. To do so, he or she should follow this simple process:

1. Access the Referring Provider System log-in page at the following location: https://apd.mc.vanderbilt.edu

2. Search for a provider

3. Click “View Details” and review the current information.

4. If a change is required, click ‘Request a Change,’ input the new information and click ‘Submit’

5. You will receive an email once the new information has been verified and updated.

Please note that each new submission is verified for accuracy before it is posted on the website. Most submissions are verified and posted within 4-6 business days.
 

Changing a Photo

Photos can easily be submitted by clicking the "upload photo" button. Use the provider’s full name as the file name of the photo (example: “JohnDoe.jpg”).

However, you should be aware of three important restrictions:
• Individuals are required to update their photo at least once every 10 years.

• We can only accept head-and-shoulders professional portraits

• Photos may only be submitted by the provider or a member of the provider’s staff.

Photos that do not meet these requirements will be automatically removed from the database.

There is no charge to have your photo made by VU Photography Services. To make an appointment visit: www.mc.vanderbilt.edu/npa/phototracker http://www.mc.vanderbilt.edu/npa/phototracker.

Changing a Name

Vanderbilt is required to list each provider by the name that appears on his or her official licensure information. Therefore, we cannot make any name changes submitted through this process. However, by submitting a provider’s "preferred name" in the submission form, we can allow that provider’s profile to be located for searches for that name.

Providers who wish to officially change the name listed in the database must supply licensure information that reflects this new name.

Additional Questions?
If you have additional questions about this process, please contact the Medical Center Help Desk at 343-HELP (4357) or online at www.mc.vanderbilt.edu/helpdesk.