May 17, 2011

"Red Phone" Telephone Interruption

Information Technology Services will perform maintenance to the Vanderbilt red phone and student telephone system this Thursday, May 19, from 6:01 a.m. - 7 a.m., resulting in a red phone telephone outage. All regular Vanderbilt telephones are not impacted by this outage.

Though an hour is scheduled for this maintenance, we expect all phone service to be fully restored in about 20 minutes, or by 6:30 a.m., for the red phone and student parts of the Vanderbilt telephone system. Operator Services will announce when the maintenance begins and when it is complete via the VUMC overhead paging system.

This outage is in preparation for planned maintenance of the main telephone system which will result in an outage of all regular telephones, tentatively scheduled for July 10 at 4 a.m. Communications forthcoming regarding this planned outage.

If you have questions, please contact ITS at 343-9999.