August 2, 2011

Work/Life Connections Series Highlights Multi-Generations and Communication Differences

The Career Ladder Series is for anyone wanting to sharpen customer service skills and great for front line staff. Take one or take them all. Join us for the classes listed below. Click the Career Ladder Series link to view complete details and class descriptions. Classes are held 7:30-8:30 a.m. in Medical Arts Building Room 029.

• Multi-Generations and Communication Differences: Tuesday, Aug. 9

• Encountering the Distressed Customer: Tuesday, Sept. 13

Each class qualifies as a customer service class for the PSR career ladder advancement - one contact hour each. Log in to the Learning Exchange to register. Read Enrolling Yourself in a Self-Paced Course or Learning Event to learn how to enroll. Space is Limited to 10 participants per class.

For more information contact Work/Life Connections-EAP at 936-0955.

Work/Life Connections-EAP is part of Faculty and Staff Health and Wellness.