September 6, 2011

Work/Life Connections Presentation: Dealing with Distressed Customers

The Career Ladder Series class "Encountering the Distressed Customer" will be presented Tuesday, Sept. 13, from 7:30 to 8:30 a.m. in Medical Arts Building, Room 029.

The series presents classes for anyone wanting to sharpen customer service skills. Click here to view complete details and class descriptions.

Each class qualifies as a customer service class for the PSR career ladder advancement, one contact hour each.

Log in to the Learning Exchange to register. At that site, click on "Enrolling Yourself in a Self-Paced Course or Learning Event" to learn how to enroll. Space is limited to 10 participants per class.

For more information, contact Work/Life Connections-EAP at 936-0955.