March 20, 2012

Online library survey wants your opinion

The Vanderbilt University Libraries are dedicated to providing students, faculty and staff with the best resources and services available. To help us better understand your needs, the libraries are currently conducting an online survey to evaluate the quality of library services. This survey will reveal the service areas in which we excel, but also identify those in which we can improve.

In 2009, the libraries conducted a longer version of this survey and used the results to support the following improvements:

  • Major renovations to the Central Library added substantial exhibit, event and study space as well as a new café.
  • A plan for redesigning the library’s website was launched and is well under way.

The survey, a product of the Association of Research Libraries, is used regularly by academic libraries around the world. It is relatively short and should take 5-10 minutes to complete. If you choose to participate, you may be assured that your responses will remain completely confidential.

Participants in the survey are eligible for a drawing for an iPad, a Kindle Fire, Visa gift cards and other prizes. To be considered for the drawing, please include your email at the conclusion of the survey. Your e-mail will only be used for the drawing; it is not linked to your responses in any way.

You can access the survey at the following URL: http://vanderbi.lt/lq12mvm

If you encounter any problems with the survey, please notify LibQUAL-Support@Vanderbilt.edu.