December 16, 2010

Be Secure; Wipe Mobile Devices

With more consumer mobile devices on campus than ever before, it is inevitable that a mobile device such as a cell phone or iPad may be lost, stolen, upgraded to a new model or transferred to another user, opening the door for potential security breaches for the owner and for Vanderbilt.

Fifty cell phones alone were lost or stolen at Vanderbilt last year, and many more were transferred to other users or returned to a vendor when their owner upgraded to a new device.

Mobile devices can store sensitive data and provide access to many Vanderbilt resources. If you access your Vanderbilt e-mail from your mobile device or store Vanderbilt documents on the device, you place academic, research and business information about Vanderbilt at risk if your device is lost, stolen or transferred.

If your device is lost, stolen, returned or transferred, you should perform what is known as a remote device wipe, which clears all information stored on the device and returns it to its original factory settings. You can do so simply by logging in to your Vmail account online, https://email.vanderbilt.edu/ and following the directions found here: http://its.vanderbilt.edu/vmail/owawipe.


If you have questions about this process, contact your local technology support provider, the VUMC Help Desk (343-4357), or the ITS Help Desk (343-9999).