There are two classifications of users: (Internal & External)
1. The Web Application user - a user whose position requires transfer of secure files internally or externally, less than 10 times per month. (Quick Link to: FTA)
2. The Outlook Plug-in Key Function User - a user whose position requires multiple occurrences of secure file transfers in excess of 10 times per month.
User will be Web Application User by receiving an email from an internal user only.