Performance Improvement Office

Lise Ridings - Administrative Director, Access Operations


Lise joined PIO in April 2009.

Lise dedicates her energy and focus on redesign initiatives and operational improvement efforts.  She believes that data driven decision-making is the key to improvement and success, a trait she shares with Billy Beane of the Oakland A’s. Today with Vanderbilt, and throughout her 19 years of work with Kaiser Permanente in Northern California and 3 years at Electronic Data Systems, she aims to better the patient/customer experience through compassionate and efficient care delivery processes.
    - Bachelors degree in Management Science from UC San Diego
    - Master of Management in Health Care from Vanderbilt’s Owen
      Graduate School of Management
Career Highlights:
    - Redesign & improvement initiatives - patient access, operating room efficiency,
      clinical practice guidelines, space planning, opening new clinics, and service improvement
What's the most meaningful conference you’ve attended?
Institute for Healthcare Improvement (IHI)
Where have you lived?
Spain, France, California
Name a few of your favorite things.
Live music venues, traveling with my family, hiking and watching baseball games



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