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Performance Improvement Office

Brant T. Smith, MS - Health Sys Analyst Prog II/Televox Coordinator

Brant joined PIO in November 2012.

Brant is a native of Springfield, TN, and a very multi-talented guy. He has worked as a high school biology teacher, an amazing environmental educator, and is a master of de-escalation and customer support.

As a valued member of the Capacity Management team, Brant serves as the Televox liaison for patient appointment reminders. Brant has mastered the skills needed to assess and translate confusing processes into clear flows and charts that even WE can understand. When Brant wraps up the workday, you will find him doing something outdoors or coaching his kids in soccer.

Education/Training:
B.S. Natural Resources Management – University of Tennessee-Martin
M.S. Biology – Austin Peay State University
Epic Cadence Certification – 2013

Career Highlights:
Sales Support Specialist – Dell, Inc
Former Biology/Environmental Science high school instructor & adjunct professor
Environmental Education – Tennessee Department of Environment & Conservation

In His Former Life:
Brant pursued a research career in Herpetology.  His Master’s thesis involved collecting, tracking and studying the hibernacula of Agkistrodon piscivorus leucostoma (that’s the Western Cottonmouth.)

A Few of My Favorite Things:
Green thumb extraordinaire
Just about anything that involves being outside. He’s an outdoorsy kind of guy.

Pen or Pencil?:
Easy. Pen. Pilot G2. Done.

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