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Performance Improvement Office

 

SYMPOSIUM FOCUS

The 2013 Patient Access Symposium will include roundtable discussion on successful access strategies, presentations from leading academic physicians’ organizations, and opportuntiy for networking with colleagues.

Please feel free to download the speaker biographies and presentation handouts:

ONE HUNDRED OAKS MEDICAL MALL: NOT JUST A MALL RENOVATION, A HEALTHCARE DELIVERY STRATEGY
Hear from Vanderbilt's leadership regarding the transformational journey that began in the spring of 2009
to renovate Nashville's first large-scale mall into a healthcare delivery strategy for the 21st century that
increased access - and patient loyalty.
Speaker Bio: Janice Smith, R.N., M.Ed., F.A.C.H.E., Chief Administrative Officer, OHO and Vanderbilt Network Services

 

ACCESS IMPROVEMENT CASE STUDY: COMPREHENSIVE BREAST CENTER
Learn about the move from a surgical oncology practice to a world-class, comprehensive breast center.
Identify how the new center significantly improved access, expanded capacity, enhanced patient satisfaction
and quality, and engaged physician leadership.
Speaker Bios: Evan Giovanello, MPH, Director of Access Operations, VMG
& Ingrid Meszoely, MD, Clinical Director, Vanderbilt Breast Center

 

STRATEGIC CAPACITY MANAGEMENT: A CORE ACCESS STRATEGY
Explore the components of Vanderbilt’s web-based access toolkit and how specific opportunities are identified for access improvement. Discuss how to use specific metrics as tools to optimize access and improve provider throughput.
Speaker Bios: Meyers Stallings, M.B.A., Associate Director, VMG
& Paul Schmitz, M.L.A.S., Director of Capacity Management, VMG

 

ACCESS AS A STRATEGIC INITIATIVE
Health systems require multiple points of entry for financial success. However, high-performing systems go further to improve access by assuring patient entry points are seamlessly connected, reliable functions that provide value to patients and providers. What questions should be asked at an organizational level, and how do you encourage faculty and staff to embrace the access mindset throughout every step of the cycle of care? The Vanderbilt University Hospital and Clinics CEO leads us through a thought-provoking session on the timeliness, convenience, and appropriateness of patient access.
Speaker Bio: David Posch, CEO, Vanderbilt University Hospital and Clinics and Executive Director, Vanderbilt Medical Group

 

PIO Patient Access Symposium Project Team:

Christina Watwood
Gwyneth McEuen
Cortney Chesko

 

 

Conference founded by Elizabeth Woodcock of Woodcock & Assoc. and hosted by Vanderbilt University Medical Center/Performance Improvement Office.

PARTICIPATING ORGANIZATIONS:

Brigham and Women’s Physicians

ColumbiaDoctors

Dartmouth Hitchcock

Duke Univ

The Emory Clinic

Geisinger Medical Center

Indiana Univ Health Physicians

Massachusetts General Physicians

Mayo Clinic

Medical Univ of South Carolina Physicians

Northwestern Medical Faculty Foundation

Ohio State Univ Physicians

Univ of Pennsylvania Clinical Practices

Rush Univ Medical Center

Stanford Univ

Tufts Medical Center

UMassMemorial Medical Center

Univ of Alabama Health Services

Univ of Chicago Medical Center

Univ of Colorado School of Medicine

Univ of Florida – Jacksonville Healthcare

Univ of Kentucky HealthCare

Univ of Southern California Care Medical Group

Univ of Texas Southwestern Medical Center

Univ of Utah Medical Group

Univ of Virginia Physicians Group

Univ of Washington Physicians

Vanderbilt Univ Medical Center

Virginia Commonwealth Univ Health System

Wake Forest Univ Physicians

Weill Cornell Physicians

This page was last updated May 13, 2013 and is maintained by