Quality Improvement Course

Planning QI

Before you can undertake an improvement effort, it is important to lay the foundation by answering these questions. Identify a process you would like improve. You may be doing this already. This chapter has two sets of questions to help you plan your improvement:

  1. Plan Improvement: What are you trying to accomplish?
  2. Plan Measurement: How will you know a change is an improvement?

Review these sections.  You will be asked to complete a questionnaire in the "Assignments" section.

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