Quality Improvement Course


Publication Links

AHRQ PSNet | “AHRQ Patient Safety Network (PSNet) is a new national web-based resource featuring the latest news and essential resources on patient safety. The site offers weekly updates of patient safety literature, news, tools, and meetings ("What’s New"), and a vast set of carefully annotated links to important research and other information on patient safety ("The Collection"). Supported by a robust patient safety taxonomy and web architecture, AHRQ PSNet provides powerful searching and browsing capability, as well as the ability for diverse users to customize the site around their interests (My PSNet).”*

AHRQ Web Morbodity and Mortality online journal | "AHRQ WebM&M (Morbidity and Mortality Rounds on the Web) is the online journal and forum on patient safety and health care quality. This site features expert analysis of medical errors reported anonymously by our readers, interactive learning modules on patient safety ("Spotlight Cases"), Perspectives on Safety, and forums for online discussion. CME and CEU credit are available."

American Journal of Medical Quality | "The American Journal of Medical Quality is focused on keeping readers informed of the resources, processes, and perspectives contributing to health care services. This peer-reviewed journal presents a forum for the exchange of ideas, strategies, and methods in the delivery and management of health care."

The Joint Commission Journal on Quality and Patient Safety™

The Joint Commission Perspectives on Patient Safety™

The Joint Commission Perspectives®

Vanderbilt Eskind Biomedical Library | "The Annette and Irwin Eskind Biomedical Library (EBL), a unit of Vanderbilt University Medical Center's Informatics Center, is the hub of the medical center's information services and resources. With a staff of 40, the EBL provides access to materials to support the patient care, healthcare education, and biomedical research missions of Vanderbilt University Medical Center."

*All information in quotes is taken directly from the respective organization's website.


  • Allery LA, Owen PA, Robling MR. Why general practitioners and consultants change their clinical practice: a critical incident study. BMJ 1997;314:870-4.
  • Batalden PB, Stoltz PK. A framework for the continual improvement of health care: building and applying professional and improvement knowledge to test changes in daily work. Jt Comm J Qual Improv 1993; 19:424-52.
  • Becher EC, Chassin MR. Improving the quality of health care: Who will lead? Health Affairs 2001;20(5):164-79.
  • Berwick DM. A primer on leading the improvement of systems. BMJ 1996;312:619-22.
  • Berwick DM. Continuous improvement as an ideal in health care. N Engl J Med 1989;320:53-6.
  • Campbell C, Parboosingh J, Gondocz T, Babitskaya G, Pham B. A study of the factors that influence physicians' commitments to change their practices using learning diaries. Acad Med 1999;74:S34-S36.
  • Chassin MR, Galvin RW. The urgent need to improve health care quality. JAMA 1998;280(11):1000-8.
  • Davidow SL. Physicians taking the lead to improve patient care. J Qual Improv 1999;25(3):145-52.
  • Epstein RM. Mindful practice. JAMA 1999;282:833-9.
  • Fidler H, Lockyer JM, Toews J, Violato C. Changing physicians' practices: the effect of individual feedback. Acad Med 1999;74:702-14.
  • Greco PJ, Eisenberg JM. Changing physicians' practices. N Engl J Med 1993;329:1271-4.
  • Headrick LA, Neuhauser D, Schwab P, Stevens DP. Continuous quality improvement and the education of the generalist physician. Acad Med 1995;70:S104-S109.
  • Headrick LA, Richardson A, Priebe GP. Continuous improvement learning for residents. Pediatrics 1998;101:768-773.
  • Headrick LA, Crain E, Evans D, Jackson MN, Layman BH, Bogin RM, Young M, Weiss KB. National asthma education and prevention program working group report on the quality of asthma care. Am J Respir Crit Care Med 1996;154:S96-18.
  • Horbar JD. The Vermont Oxford Network: Evidence-Based quality improvement for neonatology. Pediatrics 1999;103(1):267-76.
  • Kibbe DC, Kaluzny AD, McLaughlin CR. Integrating guidelines with continuous quality improvement: Doing the right thing the right way to achieve the right goals. J Qual Improv 1994;20(4):181-90.
  • Nelson EC, Splaine ME, Batalden PB, Plume SK. Building measurement and data collection into medical practice. Ann Intern Med 1998;128:460-66.
  • O'Connor GT, Plume SK, Olmstead EM, Morton JR. A regional intervention to improve the hospital mortality associated with coronary artery bypass graft surgery. JAMA 1996;275(11):841-46.
  • Weeks WB, Robinson JL, Brooks WB, Batalden PB. Using early clinical experiences to integrate quality-improvement learning into medical education. Acad Med 2000;75:81-4.
  • Woolf SH. Changing physician practice behavior: the merits of a diagnostic approach. J Fam Pract 2000;49:126-9.


Blumenthal D, Scheck AC, editors. Improving Clinical Practice: Total Quality Management & the Physician. San Francisco, CA: Jossey-Bass Publishers; 1995.

Institue of Medicine. Crossing the Quality Chasm. Washington D.C.: National Academy Press; 2001.

Langley GJ, Nolan KM, Nolan TW, Norman CL, Provost LP. The improvement guide: A Practical Approach to Enhancing Organizational Performance. San Francisco, CA: Jossey-Bass Publishers; 1996.

Wheeler DJ. Understanding Variation: The Key to Managing Chaos. Knoxville, TN:SPC Press, INC.; 1993

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