SSS Team: Blair Anderson, Nicole Callender, Clara Collins, Heather Freeman, Stephanie Grose, Lisa Grunwald, Millicent Johnson, Tom Mack, Lillian McGehee, Spring Morse, Stephanie Philo, and Angela Swinger-Lockridge
Director of Nursing Informatics and Systems Support Services
Assistant Director of System Support
Gwen came to Vanderbilt in 1984 as a staff nurse and assistant manager of 9 South, a general surgery unit. She was later named manager for the inpatient rehabilitation hospital and Director of Nursing for Stallworth Rehabilitation Hospital. Since transitioning to Systems Support 15 years ago, Gwen has led or participated in various initiatives including CPOE, StarPanel, PathworX, and Horizon Expert Documentation. Her current areas of support include Preorders, and Chemo WIZ.
Debi came to VUMC in 1987 to do Renal research. She followed this with 15 years in inpatient Cardiology on 7N and CCU as a staff nurse, assistant manager and finally as Cardiology Educator for the last 5 years there. During this time she also worked with System Support Services to teach WIZ order entry. Debi came to SSS 11 years ago to lead the implementation and development of StarPanel, OPOC , Quill and RxStar in the outpatient areas. The outpatient work branched off of SSS and Debi stayed with SSS to lead the implementation of HED. She was also a leader in the training and implementation of Admin-Rx. As part of the leadership team Debi is responsible for User Support developing support tools and resources for SSS to better help clinical staff and liaison to the HelpDesk and Pegasus workgroups. She is part of the Leadership team in Systems Support Services.
Maribeth Hagan, BS, Program Coordinator
Maribeth is the Program Coordinator for Systems Support Services. She joined VUMC in 2001 after 15 years prior experience working for a healthcare information system (HIS) firm assisting medium-sized hospitals with selection and implementation of HIS. Her primary responsibilities include coordinating training and implementation support for clinical information systems, security manager and website development for SSS Staff and Provider Education pages and SSS On Call Manual. Maribeth is also on the Leadership team.
Val came to Vanderbilt Medical Center in 1990 with nursing experience since 1967 including: Hospital (general care and ICU), Dr. Office, School nurse and Nurse Practitioner practicing in conjunction with a family practice physician. At Vanderbilt, her experience has been both in the Admitting Office and Systems Support Services. A major area of focus for her has been implementing Scanning and the MR workflow redesign. She is also on the Leadership team.
Blair Anderson, RN
Blair transferred to the SSS team in October 2012 and is CAPS for Labor and Delivery, 4 East and 7th floor Critical Care Tower (7T3). She comes to us from Labor and Delivery at Vanderbilt where she has worked since 2007. While there, Blair completed the VPNPP clinical ladder and became an RN-4, received her certification in Electronic Fetal Monitoring, and took on administrative responsibilities during a transitional time for her unit. She will focus on the OB units and their specialized needs, as well as the transplant nurses on 7T3, through dedicated CAPS representation. She continues to serve as a member of the VPNPP Central Committee, as she firmly believes in the process of professionally growing our nurses from within our institution. She is originally from Memphis and has been working as a nurse since 1996. She began her nursing career at Duke University Hospital after completing her Diploma in Nursing from Baptist School of Nursing. her husband of 17 years is also a nurse at Vanderbilt and they have 3 children.
Nicole Callendar, RN
Nicole joined VUMC Orthopaedics/Urology in 2004. She held various roles on that unit including Care Partner, Medical Receptionist, Nurse Extern, Registered Nurse 1/2/3, Relief Charge Nurse to Assistant Manager for the last four years. Nicole served as a member of NLB, VPNPP Central Committee & Surgical PCC Board. She participated in Frontline Leader & S3 Programs to develop her leadership skills. Nicole joined the SSS team in October 2012. She supports 5/6/7 RW & 10S in her CAPS role.
Clara Collins AA II
Clara came to Vanderbilt in 1976 as a Medical Receptionist on the Renal Transplant unit for 25 years before joining the SSS team. Her current responsibilities include security manager for inpatient nursing staff ( RN, MR, CP, MT, Non-credentialed NP); requesting userIDs and setting up VUNet IDs. She works closely with the Learning Center in coordinating the computer component of New Employee Orientation.
Stephanie is the CAPS representative from Systems Support Services for inpatient oncology (11N and 10T3) and palliative care (5RW). She moved to Nashville from North Carolina 13 years ago to become a student at Vanderbilty University. After graduating, she stayed in Nashville and worked as a consultant in Informatics. She traveled and worked with excellent nurses for several years and decided that nursing would be a great fit for her. She completed nursing school at Belmont, working as a Care Partner in VCH during that time. After graduating, she transitioned into the Nurse Residency Program and was placed in the MICU where she worked for 2 years as a criticare and chemo certified nurse. In December of 2011, she came to SSS where she was able to mesh her informatics background with her nursing skills.
Lisa begin working at Vanderbilt since 1991. First, in labor and Delivery. While in L&D, she was instrumental in helping to create the OB HED flowsheet, StarForms for OB admissions and the Delivery/OR record. She also helped in maintaining the QMI systems for monitoring mothers in labor and participated in a Fetal Surgery study. In July 2007, Lisa joined the SSS team in implementing Admin-Rx. Her primary focus now is CAPS for NICU, and Newborn Nursery.
Heather came to Vanderbilt in 1996 and worked as a staff nurse/charge nurse on 9South, with previous experience in Orthopedics. She assisted the SSS Team with AdminRx by serving as a super-user on units that were being implemented throughout VCH and VUH. Heather joined the SSS Team in 2008 full time and began by working on nights. Currently, Heather is CAPS for Vanderbilt Psychiatric Hospital. She has been instrumental in their transitioning to HED, AdminRx and changes to their admissions process.
Millicent Johnson, RN
Millicent has a varied nursing background and most recently worked with renal patients and renal transplant. she was a charge nurse before coming to Systems Support Services. She supports on night shift, rounding throughout the hospital.
Tom began working as a Care Partner at Vanderbilt in 1998 on SICU. After becoming an RN, he continued to work in SICU for another year and then moved to MICU for the next six years. He functioned as a charge nurse, precepting orientees, and presenting at annual competencies. Tom joined the SSS team to help implement a component of Horizon Expert Documentation, AdminRx (medication documentation). Tom is the project lead for IPAD pilot, Virtual CWS and use of proximity badges. Tom's current focus is CAPS for MICU, 8N and 8S.
Lillian first came to Vanderbilt in 2001 as a new graduate working in the SICU. She also worked in the CIU (Care InitiationUnit) taking care of overflow patients from the PACU, clinic, ED, and other areas before being converted to SICU beds. She has also worked on 9 North for almost three years. Lillian also has experience in Disease Management educating patients on their chronic health conditions. She currently serves as a CAPS for 9 North, 9 South, and SICU.