This new service called "My Health at Vanderbilt" will offer patients the following features:
- Message provider practices with whom the patients have had, or are scheduled to have, an appointment.
- Request prescription refills
- Request non-urgent appointments
- View test results online
- View appointments, past and future
- Pay bills on-line
- Patient specific educational material customized based on individual demographics, past medical problems, medications and seasonality.
- Complete patient hisotry forms in advance of annual physicals or new patient appointments
Patients can sign up themselves for Limited Access (messaging only-no access to privileged health information):
- Patients are able to sign up remotely for Level I access by going to https://www.myhealthatvanderbilt.com/myhealth-portal/app
- You can be anywhere - you do not have to be at Vanderbilt to sign up for this service
- The sign-up program will ask you to enter information about yourself and will then match your information and identify your medical record number
Increase Access Level by converting from limited Level I access to Full Access
- Once a patient has Limited Access, you are able to message but do not have access to personal information or the ability to pay bills
- Patients will need to show proper identification in the clinic to obtain Full Access
- Posters are placed throughout the clnics inviting patients to sign up for limited access before they leave and to request full access
- Before you leave the clinic, staff are able to confirm a patient's identity and then bump up level of access to Full Access