Workforce Performance Operations

Vanderbilt University Medical Center is a nationally ranked institution dedicated to quality patient care and education. The mission of the workforce performance operations team is to supply the tools, techniques and consulting that enable high-impact, cost-effective delivery of the skills and knowledge needed to improve staff performance and enhance patient care across the organization.   

Workforce Performance Operations Support Services

• Assistance in solving performance gaps with the most appropriate training intervention
• Assistance with electronic attendance tracking for large educational events
• Development of full scale learning evaluation plans to illustrate the link between learning activities and business outcomes
• Development of measurable learning outcomes through instructional design consulting
• Enhancing group participation through electronic audience response polling
• Professional development for subject matter experts on training needs assessment and evaluation
• Shared learning technology resources for synchronous and asynchronous e-learning as well as virtual collaboration