design round 2: team reports

Tom Lloyd: Where are we at from where you started this morning to where you are now?

Discussion

We have a clearer picture.

Tom Lloyd: The Romans had a method of voting based on thumbs. Where are we regarding the project? (vote shows approximately half way.)

There’s still too much uncertainty around why we are here.

Is it things you haven’t touched on or is it just needing more clarity and understanding?

Discussion

It’s that and how will we get to that understanding of what we need to know, decide, and move forward on. We need contractual agreements.

The clarity is around what we need to become best partners on.

team C: Market 2 - Baton Rouge
Presenter: Eric Ford

The group from market X is willing to participate based on certain conditions. We want to see a governance and project management plan. The stakeholders need to understand that. What level of risk are we facing and what is the nature of it? We need the work plan distributed and we need to find an intermediate version to work off of. Once the governance is formed, we have some oversight. The levels of participation need to be clearly defined and there needs to be options on how you participate.

The deliverables need to be clearly outlined and have a probability assigned to them. One of the guiding principles needs to be transparency.

The greater New Orleans market has some involvement in putting the partnership agreement s together. We want to open this up to Jefferson County and others. The governance group has to drive the technical specs with the vendor. Some of the participants simply won’t join without that agreement.

We also want to obtain a business model and implement it, not just a working meeting.

Discussion

It shouldn’t be the system architecture that drives the policy. The governance group for New Orleans wants to make sure that the governance group in Baton Rouge, New Orleans, and at the state level has clear input.

We’re making a suggestion that it’s focused on the sharing of information by emergency departments. If the Baton Rouge group has come up with something different, that could be a problem. There needs to be access to a whole set of information, and it should be scaleable.

We think this will meet your needs because it does address the catastrophe aspect. I think the ED has a number of good points for you.

How long do you think it would take to iron out the position? These are big questions.

Our governance issues need to be short-term for the project that gets us through September 30. That’s an interim group to drive the process, meet the deliverable, and lay a foundation that will grow in the future. Why do you think all of you were invited? Who are the decision makers? You are for your institution and group. The governance has to start with you guys. I don’t want this to become my need. The state of Louisiana needs health outcomes improved. This is one of the ways to see that happen. A governance model is an interim model that I hope will be governed by many of the people in this room.

Mark mentioned earlier that successful models operate outside of HHS. Maybe that’s a goal since you can’t start with that. This group could be the interim governance group.

Whatever the governance model is going to be at the state level, it needs to be well understood by the participants before we leave this space.

The map room may help. If you want, you can use a Hypertile there to list ideas that might help.

Tom Lloyd: I heard Team B’s view of governance. Did Team C have anything else to add?

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team B: Market 1 - New Orleans
Presenter: Jenny Smith

We started with a timeline showing the program and project perspectives. In September we would start phase two governance. The governance document would include program management, steering committee, ownership, and scope. There could be an executive summary listing the risks.

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Discussion

There’s also a sustainability model due in July. A draft to the governance group buys additional time.

The evaluation is due September 30.

Then you’d have a sustainability model with comments.

We also came up with evaluation metrics.

Discussion

What do you think about the emergency department?

Our scope was limited. What’s the easiest thing to knock out? They recommended a shared data set and something we could all agree on that added value to the patient. To create something quickly that can show the value add would be good. That helps us limit it. However, the care environment would not be limited. The core data set is transferable.

We want to be sure it doesn’t tie us too closely to one vendor. Are the technological solutions driving our governance, or vice versa?

As long as it gets you where you need to go, does it really matter? What’s wrong with that if the governance is set up properly and there is oversight? Having a shared goal is important. Getting a data set out there and having flexibility around that is also important

Trust is still something that has to happen and is so important.

Our discussion was about the patient, not the provider. I would like to see a med list all together. We want a quick lens.

We have the same problem but use the long arm approach. Philosophically, we have the same reasons but use it in a different way.

If hospital XYZ doesn’t want to put the data out, and as long as the central organization asks them how will they continue to churn their data, does it matter?

Tom Lloyd: We’re talking about the same governance model, correct? Or is it two? Some sound like policy decisions.

Discussion

There will be some different governance structures. New Orleans may be in a different model to work with each other than Baton Rouge. That has to be reflected in the flexibility of the system. We don’t want to focus on something that’s not pertinent to our market.

Now that we have common governance, let's look at the markets. A common architecture could work for both.

Tom Lloyd: Will there be one, two, or more by November?

Discussion

There should be one that both markets can talk to.

But are they compatible?

This is a diamond decision we don’t know how to answer yet.

The contract says that if you have two markets, you use the same technical approach.

But there would still be flexibility.

Where is the feeling of taking a different approach coming from?

Trust is not the issue.

Solutions across the country have gone across the spectrum. It’s irresponsible to say there is only one way to do it.

What’s the technical feasibility of completing the demo project? We’d love to do both over time, but it’s not feasible to do both by September.

Do you do the long arm approach in one area and the CCR approach in the other one?

The problem is we need an entity to implement the long arm.

It’s not retrieving the data, it’s access to the system.

I’m concerned that the technical solutions are not fully understood here. The pros and cons of the two separate approaches need deeper discussion. The New Orleans and Baton Rouge groups differ in that. It needs to be really clear. The technical solution needs to accommodate both approaches.

Tom Lloyd: So I’m hearing there needs to be a team on governance and one team working on market. Correct?

Discussion

The technical team, as far as the long arm approach is concerned, is to grab one data element. Is the expectation for the long arm now to go in the system and bring all the CCR data back?

No.

It’s work for tomorrow.

Mark Frisse: I see two themes. There is the New Orleans model and it’s worthwhile for the New Orleans team to work more on that. The Baton Rouge model also could use time to work. I would value understanding more definitions around those two groups. Each group could present their assumptions, and then come back for a group discussion.

Roxane Townsend: Thank you for all your hard work today, and thank you for voicing your concerns Thank you for your input and hanging in there. Enjoy the evening and we’ll see you tomorrow.

 

team a: Coordination
team tiles (not reported out)

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team d: Technical
team tiles (not reported out)

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