March 1, 2011

Cultural Diversity and Workplace Stress Training Offered by Work/Life Connections-EAP, Tuesday, March 8

Cultural diversity in the workforce may create both opportunities and potential complications. Differences in language and in the meaning of words and phrases may sometimes complicate communication.

These, in turn, may create potential stressors for both international employee and for their supervisors and colleagues. This presentation explores the nature of diversity, reviews the use of language, identifies and defines the potential stressors and helps develop appropriate suggestions for creating an international-friendly work environment.

7:30-8:30 a.m. in Medical Arts Building, room 029.

Log in to the Learning Exchange to register.

Read Enrolling Yourself in a Self-Paced Course or Learning Event to learn how to enroll. Space is limited to 10 participants per class.

The Career Ladder Series is for anyone wanting to sharpen customer service skills and great for front line staff. Take one or take them all. Each class qualifies as a customer service class for the PSR career ladder advancement - 1 contact hour each.

Work/Life Connections-EAP is part of Faculty and Staff Health and Wellness.