March 29, 2011

Multi-Generations and Communication Differences Training Offered by Work/Life Connections-EAP, Tuesday, April 5

Differences in communication styles may cause stress, discomfort, conflict, and frustration, but they may also be a source of creativity and productivity. Increased understanding can reduce the stress created by this diversity and enhance the possibilities of its creative use within the workplace.

Instructor: Jim Kendall, LCSW

7:30-8:30 a.m. in Medical Arts Building, room 029

Log in to the Learning Exchange to register.

Read Enrolling Yourself in a Self-Paced Course or Learning Event to learn how to enroll. Space is Limited to 10 participants per class.

The Career Ladder Series is for anyone wanting to sharpen customer service skills and great for front line staff. Take one or take them all. Each class qualifies as a customer service class for the PSR career ladder advancement - one contact hour each.

Work/Life Connections-EAP is part of Faculty and Staff Health and Wellness.