April 5, 2011

Work/Life Connections-EAP Offers a Class on Making Difficult Conversations Successful, Thursday, April 7

Difficult Conversations
Thursday, April 7

This class considers how we participate in those repetitive conversations which have always turned out to be ineffective and offers assistance to break the cycle and create more meaningful interactions with others.

Instructor: Ralph Topham
7:30-8:30 a.m. in Medical Arts Building, room 029.

Log in to the Learning Exchange to register.

Read Enrolling Yourself in a Self-Paced Course or Learning Event to learn how to enroll. Space is Limited to 10 participants per class.

The Career Ladder Series is for anyone wanting to sharpen customer service skills and great for front line staff. Take one or take them all. Each class qualifies as a customer service class for the PSR career ladder advancement - one contact hour each.

Work/Life Connections-EAP is part of Faculty and Staff Health and Wellness.