July 7, 2011

Work/Life Connections Career Ladder Series begins Tuesday, July 12

The Career Ladder Series is for anyone wanting to sharpen customer service skills and great for front line staff. The classes can be taken singly or in a series. Click the Career Ladder Series link to view complete details and class descriptions. Classes are held 7:30 to 8:30 a.m. in Medical Arts Building room 029.

• Resolving Conflict Tuesday, July 12
• Multi-Generations and Communication Differences Tuesday, August 9
• Encountering the Distressed Customer Tuesday, September 13

Each class qualifies as a customer service class for the PSR career ladder advancement—one contact hour each.

Log in to the Learning Exchange to register, and on the same page download the PDF  "Enrolling Yourself in a Self-Paced Course or Learning Event" to learn how to enroll. Space is Limited to 10 participants per class.

Contact Work/Life Connections-EAP at 936-0955.