January 10, 2012

ITS moving patient phone lines to new network

Beginning next week, Information Technology Services will move VUH patient phone lines to a newly installed Voice Network System in the basement of Vanderbilt University Hospital.

Patient phones lines (not physical phones) will be moved individually, with each line checked for activity before each move. If no active call is in progress, the phone line will be disconnected from the current system and moved to the new equipment; this will create an outage to the phone of less than one minute.

After the move, the phone line will be tested to ensure it is working properly.

Please contact 1-1611 to report any phone issues during this process.

This work will begin on Monday, Jan. 16, and will continue through Friday, Jan. 27, from 7:30 a.m. to 4:30 p.m., on this schedule:

4th Floor: Jan. 16 
5th Floor: Jan. 17 
6th Floor Jan. 18
7th Floor Jan. 19
8th Floor Jan. 20
9th Floor Jan. 26
10th Floor Jan. 27
11th Floor Jan 23