August 14, 2012

Red phone outage to occur Thursday, Aug. 16, at 6 a.m.

Information Technology Services (ITS) plans to perform maintenance to the Vanderbilt (University and Medical Center) red phone and student telephone system, Thursday, Aug. 16, from 6-7 a.m., resulting in a red phone outage.

All other regular Vanderbilt telephones are unaffected by this outage. One hour is scheduled for this maintenance; however, phone service is expected to be fully restored in approximately 20 minutes, by 6:20 a.m. Operator Services will announce when the maintenance begins and when it is complete via the VUMC overhead paging system.

This outage is in preparation for planned maintenance of the Vanderbilt main telephone system. This maintenance is tentatively scheduled for October 14 at 4 a.m. and will result in an outage of all regular telephones. Communications are forthcoming regarding this planned outage.

If you have questions, please contact ITS at 343-9999.