April 7, 2016

Transition Update: Important news about your flexible spending account

As we transition to Vanderbilt University Medical Center, you should be aware of some important information and key dates about your health care and/or dependent day care flexible spending account (FSA).

A couple of things will remain the same — Benefit Express will continue to administer flexible spending accounts (FSAs) and the elections you made during open enrollment will remain in place after the transition.

If you have a health care FSA, you may continue to use your current debit card until April 8, 2016. You will not be able to use your debit card April 8–29. You will, however, be able to pay for any expenses out of pocket and submit the claim using the My VU Benefits website.

During this time, Benefit Express will move your VU FSA account information, including your balance and send you a new card for your new VUMC FSA. You should receive your new card by April 30. It will look the same as the card you currently have; however, “Vanderbilt Univ Med Center” will be written underneath your name. If you have a dependent card for your VU FSA, you will need to order a new VUMC FSA card for them after legal close. You may order new dependent cards on the My VUMC Benefits page on the link under the Reimbursement Accounts section on the home page or by calling Benefits Express directly 877.837.5017. 

Claims submitted for either a health care or dependent day care FSA prior to April 8 will be processed as normal. Claims submitted between April 8 and April 29 will be processed beginning April 30, 2016 from your new VUMC FSA account.

In addition, if you are using the direct deposit option for FSA reimbursements, you will need to re-authorize your direct deposit. You can do this by sending a completed FSA Direct Deposit Authorization form to Benefits Express after April 29. Visit the HR website for instructions on how to set up your direct deposit.

During this time, you will still be able to have expenses and even submit claims using the FSA website

Keep in mind if you enrolled in an FSA for 2015, you must file claims for reimbursement by April 15, 2016.

Also remember that employees who will remain with Vanderbilt University are not affected by the card blackout and can continue to use their cards during this time.

If you have specific questions, the Employee Service Center is happy to assist, Monday through Friday: