July 19, 2018

eStar Survey Now Open in Preparation for Third Epic Site Visit

This spring, thousands of Vanderbilt University Medical Center colleagues completed a survey administered by Epic, which provided valuable insight into users’ experiences so far with eStar. Survey responses helped the Epic team identify specific areas to spend more time addressing during their second site visit following VUMC’s November Go Live of eStar. Colleague feedback also helped leaders prioritize the most pressing issues on which teams needed to be focused during eStar’s Stabilization phase.

Epic is set to return in August for their third site visit. As part of this visit, VUMC colleagues should, once again, complete a short survey sharing their impressions on their experience so far with eStar. The survey allows them to rate how you feel about the new system, as well as how they think eStar has impacted productivity and patient care.

In addition to helping leadership understand how well VUMC is doing overall after transition and ensuring that the Medical Center is focused on the most critical issues as we approach the Continuous Improvement phase, colleague feedback will also be instrumental in seeing progress since the spring.

All eStar users are encouraged to take the survey, which will close on July 26 in advance of the third post-Go Live site visit by Epic. Survey results will be used to make this site visit more productive, as responses may direct specific follow-up actions.

eStar users will receive an email invitation to take the brief survey, which is available at https://www.surveymonkey.com/r/D2ZKGHB.

Vanderbilt has permitted Epic to administer this survey. Responses are confidential, and no one at Vanderbilt will see users’ individual responses.  Users, however, may provide their name if they want someone from the team to follow up with them.