May 21, 2019

New VUMC internet connection coming tonight

On Tuesday, May 21, a new Internet connection for Vanderbilt University Medical Center will go into service. Currently, the Medical Center shares an Internet connection with Vanderbilt University. This activity is part of continuing efforts to establish an independent information technology infrastructure for Vanderbilt University Medical Center.

This project allows the Medical Center to:

  • Establish an independent appropriate network
  • Improve organizational cybersecurity
  • Better facilitate IT changes and upgrades

How will this project affect you?

Some network services will experience brief downtimes as network traffic redirects from the existing connection with the University to the new VUMC Internet connection beginning at 10:00 p.m. on May 21. Network services include connections to computer equipment, printers, wireless connections, devices, and some phones. Find out more: How will the Data Network Separation affect me?

How to get support after the change

Beginning May 22, if you experience issues with connectivity on VUMC-managed workstations, printers, wireless connections, devices, or phones, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357, or submit a Pegasus Ticket. When submitting your ticket, indicate that you are experiencing issues with the new VUMC Internet connection.

If the Data Network Separation is delayed, the backup date is Wednesday, May 29 at 10 p.m.

To find out more, visit the Data Network Separation homepage