October 12, 2010

Career Ladder Series Class Offered by Work/Life Connections-EAP

The Career Ladder Series is for anyone wanting to sharpen customer service skills and is great for front line staff. Each class qualifies as a customer service class for the PSR career ladder advancement.

Encountering Distressed Customers
Tuesday, Oct. 19

Multi-Generations and Communication Differences
Tuesday, Nov. 2

Each class meets 7:30-8:30 a.m. in Medical Arts Building, room 029.

Each one-hour class meets the PSR requirement and is taught by Jim Kendall, LCSW.

Learn more about the Career Ladder Training Series classes or register. Space is limited to 10 participants per class.

Work/Life Connections-EAP is part of Faculty and Staff Health and Wellness.