October 3, 2017

Work/Life Connections EAP offers ideas to help with EpicLeap transition

Change can be hard. Thankfully, one’s mindset, support system, and coping skills can ease the difficulty around transitions. Here are a few tips from the Journal of the Advanced Practitioner in Oncology (JADPO) to help make the EpicLeap as seamless and painless as possible.

Take all of the training you possibly can, and keep Hubbl, the communication and task management platform, handy for additional support. https://epicleap.mc.vanderbilt.edu/content/how-access-hubbl

Give yourself enough time to learn the program. Everything may take longer at first, but you will get faster and more efficient the more familiar eStar becomes.

Play with it. Try different ways of doing things to see what fits best for you. Stop by a Cyber Cafe for extra time at the eStar playground.  https://epicleap.mc.vanderbilt.edu/content/cyber-cafes

Keep an open mind, and listen to explanations of optional features. A feature that may sound useless at first could turn out to be your favorite part of the new system.

Change is not necessarily bad — eStar will not work just like StarPanel; some things will seem worse, but some will be better. As you likely know, many of the seemingly redundant or inane tasks are requirements for reimbursement.

Remember the goal: An improved patient and care team experience through a more streamlined and efficient platform to enhance safe, continuous, quality care. https://epicleap.mc.vanderbilt.edu/sites/epicleap.mc.vanderbilt.edu/files/EpicLeap_Goals.pdf

Focus on the patient, not the computer.

Regardless of your level of preparation and patience, the transition is bound to cause some level of stress. If you are feeling particularly overwhelmed, or are concerned about your response to the transition, please do not hesitate to give us a call at Work/Life Connections. We are available for counseling, coaching, and community referrals. Call 615-936-1327 to schedule an appointment with one of our counselors today.

--Maggie Reynolds, LPC-MHS


Rosiak, J. (2012). Tips for Transitioning to a New Electronic Health Record System. Journal of the Advanced Practitioner in Oncology, 3(5), 330–332.

 Department Website:  https://healthandwellness.vanderbilt.edu/work-life/